How Do I Close My Account?

Closing your Endato account cannot be done from any of the user dashboards. If you are ready to terminate services with Endato, then you will have to contact our support department here.  From there, express to our support team that you would like to close your account and we’ll take care of the rest. You […]

How Can I Find Someone’s Email?

The first step to finding someone’s email address on Endato is to log into your Endato API account. If you don’t have an Endato account yet, you will not be able to use any of the API endpoints. Signing up for an account is easy, there’s a free trail that comes with 100 free monthly […]

How Can I Pay My Bill?

When you are logged into your API account, click on the Billing tab on the left side of the screen. Once you’re on the Billing page you will see options to update your payment method, see current owed payments, open recent invoices, and view account statements.  On the Endato API billing page, scroll down […]

Do I have access to DOB and SSN information?

Depending on the product you are using, Endato Search and API can return results for an individual’s age, or partial date of birth information for approved users. Endato does not give users access to SSN data. Age information can be accessed through search products available to users in all Endato account tiers. However, DOB information […]

What is API?

An API stands for Application Programming Interface. Basically, an API is a program that allows two or more systems to communicate with and transmit data between each other. APIs bridge the gap between different applications to allow you to quickly integrate different features into your interface without needing to re-design your infrastructure. With API, your […]

How can I see my search history?

After logging in to your Endato Search dashboard (differnt from your Endato API dashboard), navigate to the tool bar on the left side of the screen if using a computer, or click on the three horizontal lines icon located in the top right of your screen if using on a mobile device.  Once you’ve located/opened […]

What is the $10 credit on my invoice?

When you first create your account, $10 is charged to the payment method you initially entered in to make sure the information submitted was legitimate. This $10 charge will be refunded to your account, giving you $10 of credit for your account.  This $10 credit will appear on your invoice and will be available to […]

Why did I hit my search limit If I use my limit, what do I do to raise it?

Search limits are determined by the tier your account is in. Three separate tiers are available for Endato users, giving access to higher search limits and sometimes access to more products. With each tier your account is upgraded to, the higher your monthly search limits will be.   The first tier is the “Free Tier”, this […]

Why are the results from API different than the manual search results?

API and manual search are two separate services both provided by Endato.  Manual searching works by manually entering in information about an individual, asset, property, business, or license and then receiving a result based on your search query. This works best for acquiring targeted and specific data, usually in smaller search batches.  API functionality differs […]