Endato, an Enformion, LLC solution (“Enformion”, “us”, “our” or “we”), who owns and controls the website found at www.endato.com, has developed this Privacy Policy which details important information regarding the use and disclosure of user information collected on www.endato.com, and any successor websites, (collectively, the “Site”), and other interactive properties, including but not limited to our mobile applications and mobile-focused websites (the Site and other Endato interactive properties are collectively referred to herein as the “Endato Applications”). This Privacy Policy also applies to our offline collection of information, including information collected over the phone by Customer Care. Endato provides this Privacy Policy to help you make an informed decision about whether to use or continue to use the services provided by Endato (“Services”).
This Privacy Policy is incorporated into and subject to our Terms of Use (“Terms”). By clicking your acceptance of this Privacy Policy and Terms of Use during the registration process on the Endato Applications you are entering into a legally binding agreement with Endato based upon the terms of these policies. Each time that you access Endato Applications or our Services you signify that you agree to be bound by the Terms and, this Privacy Policy, and acknowledge that we are not providing you with a consumer report, and agree that you will not use the information obtained from us for any purpose covered by the Fair Credit Reporting Act (15 U.S.C. §1681, et seq.). If you do not agree to the Terms of Use and this Privacy Policy, you must discontinue using the Endato Applications or Services.
I. INFORMATION WE COLLECT
We have collected the following information in the past 12 months:
| Category of Personal Information | Source(s) | Purpose(s) | Categories of Third Parties With Whom We Share Personal Information |
| Identifiers |
Directly from you Indirectly from you From data licensors |
To provide our Services To process payments through our third party payment processor To send you marketing communications To respond to inquiries |
Third party service providers Individuals or businesses who use the Services |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) |
Directly from you From data licensors |
To provide our Services To process payments through our third party payment processor |
Third party service providers Individuals or businesses who use the Services |
| Protected classification characteristics under California or federal law | From data licensors | To provide our Services | Individuals or businesses who use the Services |
| Commercial information | Directly from you | To process payments through our third party payment processor | Third party service providers |
| Internet or other similar network activity |
Directly from you Indirectly from you, i.e., from observing your actions on our Endato Applications From third-parties that interact with us in connection with the Services |
To provide our Services To send you marketing communications To improve user experiences by making our Endato Applications easier to use and navigate |
Third party service providers |
| Geolocation data |
Directly from you Indirectly from you From data licensors |
To provide our Services To process payments through our third party payment processor |
Third party service providers Individuals or businesses who use the Services |
| Professional or employment-related information | From data licensors | To provide our Services |
Individuals or businesses who use the Services Third party service providers |
A. Information Provided Directly by You
Additionally, during your visit to our Endato Applications, you may be asked to provide feedback, ideas, suggestions, and/or proposals (“Feedback”) with regard to our products and services. Submission of Feedback is optional, as it allows Endato to better address our users’ needs and continuously work towards improving our Services. By submitting your Feedback, you acknowledge and agree that (1) such Feedback does not contain confidential or proprietary information; (2) Endato shall be entitled to use or disclose (or choose not to disclose) any such Feedback for any purpose, in any way, in any media worldwide; (3) you irrevocably assign to Endato all rights to your Feedback; (4) Endato is not under any obligation of confidentiality, express or implied, with respect to the Feedback; and (5) you are not entitled to any compensation or reimbursement of any kind from Endato under any circumstances for submission of your Feedback. In the case that you disclose personal information within your feedback, you may request that we remove this feedback. You may also choose not to provide feedback that might contain any personal information.
B. Information Collected Indirectly from You
In addition to any personal information or other information that you choose to submit to us, we and our third-party service providers may use a variety of technologies, such as cookies, beacons, tags and scripts, which automatically collect certain information whenever you visit or interact with the Endato Applications. We collect the following information indirectly from you through:
C. Information We Collect From Third Parties
We acquire information from other trusted sources, such as data licensors, to update or supplement the information you provided or we collected automatically. We use this information to help us maintain the recency of the information we collect, to target our communications so that we can inform you of products, services and offers that may be of interest, and for internal business analysis or other business purposes. We collect the following from third parties:
II. HOW WE USE AND SHARE YOUR INFORMATION
Use of Information by Us. We may use information that we collect about you: (1) to provide you with information or process transactions that you have requested or agreed to receive; (2) to provide you with information regarding new features, products or services; (3) to improve the Endato Applications or our Services and to customize your experience; (4) to contact you with regard to your use of the Endato Applications or our Services and, in our discretion, changes to the Endato Applications or our Services and/or the Endato Applications’ policies; (5) for internal business purposes; (6) for purposes disclosed at the time you provide your information, and (7) as otherwise set forth in this Privacy Policy.
Contacting You: When you provide us with information in connection with a particular activity or otherwise sign up for our Services or provide your contact information, including an email address or telephone number in connection with that activity, product or service, you agree that this action constitutes a purchase or inquiry establishing a business relationship with us. You expressly consent to our communicating with you about Endato using the information you provided to us. You also attest that you have the legal authority over any telephone number you provide to us and can provide us with the authorization to contact you. This means you may be contacted in person or by recorded message, by e-mail, telephone and/or mobile telephone number (including use of automated dialing equipment), text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving.
Transactional Communications: We may send you notices from time to time relating to your account or your orders. These may include order confirmations, invoices or customer service notifications. We may also send you service-related announcements when it is necessary to do so; for instance, if our Service is temporarily suspended for maintenance, or the delivery of a product is delayed or there is some service issue with something you may have ordered. You may not opt-out of receiving these communications, which are not promotional in nature.
Service Providers: We may use third party service providers to help us operate our business and the Endato Applications or administer activities on our behalf, such as processing payments. We may share your information with these third parties for those limited purposes.
Electronic Promotional Offers: We may send you promotional emails regarding special offers about our Services. You may choose not to receive our promotional communications or opt out of our sharing information with third parties for marketing purposes by contacting us when logged into your account. You may also click the unsubscribe link in the footer of any email. You may also close your account. Please note that even if you opt out of receiving promotional e-mails, we may continue to send you electronic service or transactional notifications that are related to your account(s), orders or other services you have requested, without offering you the opportunity to opt out of receiving them.
Co-branded Areas: Certain areas on our Endato Applications may be provided to you in association with third parties such as sponsors which provide products and or services, (“Co-Branded Areas”). Such Co-Branded Areas will identify the third party. If you elect to register for the products and/or services provided at these Co-Branded Areas, you either will be providing your personal information to both us and the third party or we might be providing your personal information directly to the third party in order for that third party to fulfill their products and services directly with you. Your personal information will be subject to this Privacy Policy as well as the privacy policy and practices of such third party. We are not responsible for the privacy practices of those third parties and we suggest you review the individual privacy policies of each company with whom you establish a relationship. You should consult the respective privacy policies of those third party sponsors or advertisers to learn more about their privacy practices.
Legal Matters; Safety: We may, without your consent, access and disclose your personal information, any communications sent or received by you (including, without limitation, the contents of any chat, messaging, or other communication posted in the Communication Services), and any other information that we may have about you or your account as may be permitted or required by law (including, but not limited to, court order or subpoena), or to prevent or investigate suspected fraud, violations of our Terms of Use or activity that appears to us to be illegal or may expose us to legal liability. Additionally, we may disclose your information and/or communications in situations that we believe to be: (i) emergencies involving potential threats to the physical safety of any person or property if we believe that your information in any way relates to that threat; or (ii) your conduct on the Endato Applications or when using the Communication Services that we believe is inappropriate and inconsistent with generally accepted norms of behavior.
Sale or Transfer of Business or Assets: In the event that we, or any of our businesses, are sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, personal information of our customers and visitors to our Endato Applications may be one of the assets sold or merged in connection with that transaction. Information about our customers and registered users may also need to be disclosed in connection with a commercial transaction where we or any one of our businesses are seeking financing, investment, support or funding. In such transactions, personal information will be subject to the promises made in any pre-existing Privacy Policy in effect when the information was obtained. You will be notified via email and/or a prominent notice on our Endato Applications of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Advertising and Analytics data collection: Endato and some third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together to recognize you, customize your experience, and serve advertisements both on and off Endato Applications.
III. USER GENERATED CONTENT
The Services may contain review or chat areas and/or other message, communication or other mechanisms designed to enable you to communicate with others or to post content on the Endato Applications (the “Communication Services”). Please remember that any information you disclose while participating with the Communication Services becomes public information, becomes the property of, and is subject to redistribution by, Endato. You should exercise caution and discretion when deciding to disclose your personal information in a submission or posting. There is no expectation of privacy when playing, posting, or otherwise participating on the Communication Services. If you post content, please be aware that any personal information contained in such content is accessible to registered users or visitors to that Endato Application or Communication Service and we have no control over how those users may use your personal information. You can request the removal of your personal information from these areas by contacting us when logged into your account. In some cases, we may not be able to remove your personal information from these Communication Services, in which case we will let you know if we are unable to do so and why. We have the right, but not the obligation, to monitor any activity and content associated with the Communication Services. We reserve the right to take action in connection with any content we deem to be inappropriate. Please review our terms of use for more information regarding your appropriate use of these Communication Services.
IV. YOUR RIGHTS
Know / Access: With regard to the content on our Site or in your account, you have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to request information about our sale or disclosure for business purposes of your personal information to third parties. You can click here to exercise your Right To Know. If for any reason you are concerned about the personal information in your account, you may contact Customer Care to assist with updating your personal information in your account.
Deletion / Removal: If you wish to delete your personal information in your account, you have the ability to do so by clicking here. If you delete information in your account, we may still retain certain information associated with your account for recordkeeping integrity, as well as to prevent fraud, resolve disputes, enforce our Terms of Use or other policies, take actions we deem necessary due to technical and legal requirements and constraints related to the security, integrity and operation of our Endato Applications.
With regard to content on our Endato Applications, upon request we can block the records we have control over in our database from being shown on Endato. You can request for your personal information to be blocked from being searched using the link below. Unless otherwise required by law, we will only accept such requests directly from the individual whose information is being opted-out, or from a registered authorized agent, and we reserve the right to require verification of identity and may reject opt-out requests except as prohibited by applicable law. We may need you to provide additional information to verify your request, such as providing data elements so that we can confirm they match the information already maintained by us. We will not use this additional information for anything other than handling your request. We do not accept content removal requests via fax or postal mail. To manage or remove your personal information from our database, please click here. Please note that changes you request may not be effective immediately. Note that despite any request for removal of or change to personal information, we may need to retain certain information for recordkeeping purposes and there may also be residual information that will remain within our databases and other records, which will not be removed or changed.
Public Directory: We may list certain personal information of yours in our publicly accessible member directory. If you wish to request removal of your information from our directory, please click here.
Opt-Out: You have the right to opt out of the sale of your personal information to third parties. From January 1, 2020, you can exercise this right through the “Do Not Sell My Personal Information” link by clicking here. We do not sell the personal information of minors. Please note that a request to opt-out is, in effect, a request to have your profile removed from the Services.
Right to Opt-Out of the Sale of Personal Information: California residents have the right to opt out of the sale, as that term is defined in the CCPA, of personal information to third parties. We do not currently sell personal information from or about users of the Web Site to third parties. We do not sell the personal information of minors under 16 years of age without affirmative authorization. As a Californian, you can exercise this right through the “Do Not Sell My Personal Information (CA Residents)” link in the footer of our Web Site or by clicking here.
Non-Discrimination: You have the right to not be discriminated against for exercising any of these rights.
V. IMPORTANT DISCLOSURES, PRACTICES AND CONTACT INFORMATION
Links to other Sites and Communities: To the extent hyperlinks may be utilized to access external or third party sites and communities, you should be aware that these external or third party sites and communities are not controlled by us and, therefore, are not subject to this Privacy Policy. We recommend that you check the privacy policies of each such site and community to determine how your personal information will be utilized by their proprietors.
Testimonials: We may display personal testimonials of satisfied customers on our Endato Applications in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us when logged into your account.
Security: No data transmission over the Internet, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us, and your use of the Endato Applications indicates that you are willing to assume this. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
A Note to International Users: The Endato Applications are operated in the United States. If you are located anywhere outside of the United States, please be aware that information we collect will be transferred to, processed and stored in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your personal information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Endato Applications or providing us with any information, you consent to this transfer, processing and storage of your information in the United States. You are also consenting to the application of United States federal, and California state law in all matters concerning the Endato Applications and this Privacy Policy.
Your California Privacy Rights: California Civil Code Section 1798.83 permits visitors to our Endato who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
Do Not Track: At this time, our Site does not recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.
CCPA Request Metrics: Below you will find information related to the CCPA requests received and handled by Enformion, LLC as per section 999.317 of the CCPA. This data corresponds to the time period between January 1, 2023 and December 31, 2023.
Request Type | Requests Received | Requests Complied With (in whole/in part*) | Requests Denied (in whole/in part) | Average Reply Time | Median Reply Time |
Right to Delete | 88 | 88 | 0 | 1 Day | 2 Days |
Right to Opt-out | 2516 | 2516 | 0 | 1 Day | 2 Days |
Right to Know/Access | 62 | 62 | 0 | 1 Day | 2 Days |
Children’s Privacy: The Endato Applications are intended for a business audience and are not directed or intended for children under 18 years of age. We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18 years of age, you may not register or provide personal information on the Endato Applications. If we later obtain actual knowledge that a user is under 18 years of age, we will remove that user’s personal information from our systems.
Changes to the Privacy Policy: We may change this Privacy Policy from time to time. The most recent version of the Privacy Policy will always be posted on our Site, with the “Last Updated” date posted at the top. We may revise and update this Privacy Policy if our practices change, as technology changes, or as we add new Endato Applications or Services or change existing ones. You will know if we revise and update this Privacy Policy because the Last Updated date of the Privacy Policy will change. If we are going to use any personal information in a manner that is materially different from that stated in our Privacy Policy at the time we collected such information, we will give you a reasonable opportunity to consent to the change. If you do not consent, your personal information will be used as agreed to under the terms of the Privacy Policy in effect at the time we obtained that information. By accessing the Endato Applications after the revised Privacy Policy has been posted, you are deemed to consent to our then-current Privacy Policy. We will use information previously obtained in accordance with the Privacy Policy in effect when the information was obtained from you.
Disputes: If you choose to visit the Endato Applications your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use including limitations on damages, resolution of disputes, and application of the laws of the United States, and the State of California.
No Rights of Third Parties: This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Endato Applications.
Contacting Us: If you have any questions about this Privacy Policy, or the practices of the Endato Applications and Services, please contact us when logged into your account.
Endato
Customer Care
1915 21st Street
Sacramento, CA 95811